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President and CEO

Mark A. Brown, Ed.D.

Mark’s Journey to SFI

Accountable to the Board of Directors for leadership, guidance and direction, business development, and strategic communications for SFI. Previously responsible for the $1.7 Trillion federal student loan portfolio and engagement with 6,000 colleges and 600,000 students as Chief Operating Officer of Federal Student Aid (FSA), Department of Education. In this role, Dr. Brown had statutory authority for all the nation’s Title IV (Pell Grants, Work-study, Student Loans) funding for 600,000 students, a total lending portfolio of $1.7 trillion, and 6,000 partner institutions nationwide. The lending portfolio of Federal Student Aid is equivalent to that of the nation’s 5 largest consumer lending banks.  While at FSA, Dr. Brown oversaw the total digitization of financial services for students, parents, and borrowers. With over 2O digital improvements, FSA now provides the Free Application for Federal Student Aid (FAFSA) on all digital platforms, including mobile applications and artificial intelligence for routine student inquiries. In addition, faced with a pandemic, Brown oversaw the transformation of over 25 million borrowers from active to forbearance status, temporarily eliminating payments for most students, parents, and borrowers across the country.

While serving in the U.S. Air Force (USAF), Dr. Brown led the organization responsible for educating and training 200,000 airmen.  As an USAF officer, Dr. Brown achieved the rank of Major General (USAF), retiring with 32+ years’ of service, including time as the CFO for a $60B annual budget. Dr. Brown is a graduate of Baylor University (Doctor of Education and Leadership), National Defense University (Master of National Security Strategy), Air Command & Staff College (Master of Strategic Studies), Troy State University (Master of Public Administration), Tuskegee University (Bachelor of Accounting).